Tool support for integrating extended enterprises

A current EPSRC project, product introduction process: a simulation in the extended enterprise (PIPSEE) is discussed. PIPSEE attempts to improve the execution of the product introduction process (PIP) within an extended enterprise in the aerospace sector. The modus operandi for accomplishing this has been to develop process understanding amongst a core team, spanning four different companies, through process modelling, review and improvement recommendation. In parallel, a web-based simulation capability is being used to conduct simulation experiments, and to disseminate ®ndings by training others in the lessons that have been learned. It is intended that the use of the PIPSEE simulator should encourage radical thinking about the `fuzzy front end' of the PIP. This presents a topical, exciting and challenging research problem.